Training day: Exclusive listings and customer experience
Deadline for registration: 14/12/2023 at 22:00
The Exclusive listings and Customer Experience training aims to help participants build their value proposition to stand out in a highly competitive market, attract more customers and deal with them in an exclusive way.
Schedule:15/12/2023, 09:30 -18:00
- Introspection: Why am I here?
- The customer, this stranger.
- The pain points.
- Exclusivity: why yes, why no?
- Objections inventory (Preparation for the workshop).
- The stages of exclusive acquisition
- The value proposition
- Mistakes to avoid
- Activity: Responding to objections
- The power of NO!
- Lunch (13:30 - 15:00)
- Capturing off-price, an option, however ....
- Argumentation workshop
- Managing objections
- Presentation of Keller Williams and the American method
The donation of 10€ will go entirely to a non-profit association of the municipality.